Opening November 15, 2022
Open 7 days per week
10am - 10pm
145 West 45th Street
New York, NY 10036
For questions regarding tickets, please call 212-239-6200 or 800-447-7400. If you have any additional questions, please reach out!
What can I expect to see in the Museum?
Think of the Museum of Broadway as an immersive, experiential way to tell Broadway’s story using art and technology. We’ve brought together a team of internationally renowned artists, designers & historians — both from Broadway & the experiential world — to design the museum. It will be educational, but told in a fun, accessible, brightly colored way! We are going to share information about the history of the Broadway theaters through projection mapped videos, the timeline of Broadway told through immersive environments that will leave people’s Instagram feeds full of great photos and give guests a behind-the-scenes look at the making of a Broadway show by spotlighting all the jobs and what it takes to create a Broadway show. There are other surprises and sections of the museum that will excite fans young and old!
How much will tickets be?
Timed tickets are $39 and Flexible tickets are $49. A portion of each ticket will be donated to Broadway Cares/Equity Fights AIDS. Group and student group rates are available.
Hours of Operation
We are open 7 days a week 10am - 10pm. You can buy timed tickets for entry to the museum every fifteen minutes or opt for a Flex ticket, which gives you more options for when you arrive.
How long will it take me to visit?
Most people will spend between 60 minutes to 120 minutes exploring the museum depending on how long they spend in each exhibit. Please plan accordingly.
When should I arrive?
Please arrive on time. Your ticket is a timed entry pass and we have a 15 minute grace period. If you would like flexibility, please purchase a Flex ticket.
Will I have enough time if I choose the final time slot?
If you are someone who loves to read every line of text in a museum, we encourage you not to book the final time slot.
Are the exhibits self-guided?
Yes! The experience is self-guided and is one-way only - there is no returning to rooms you’ve already been through. Brand Ambassadors will help you through your journey, answer questions and help you take photographs if you'd like assistance.
Is the Museum appropriate for all ages?
Yes! Kids and adults of all ages are welcome, but keep in mind that strollers must be checked upon arrival. 4 and under may enter free of charge. Guests 12 and under must be accompanied by an adult who is 18 or older.
Can I take photos and video?
Yes! Not only are they allowed, they are ENCOURAGED!
Are there restrooms?
Yes. Restrooms are located in the cellar and we have an ADA restroom on each floor.
Do you have a coat check? What about strollers? Luggage?
Yes, we have a coat check and lockers in the Cellar, and an ADA coat check on the Ground Level. Strollers are not allowed beyond the lobby and merchandise store and you will be required to check them before entering the exhibit areas. We cannot, at this time, accommodate luggage.
Can I bring my pet?
Unfortunately, no animals are allowed. Service animals are permitted as authorized by applicable law.
How is the Museum addressing diversity?
The Museum of Broadway is an inclusive space where people are celebrated, regardless of race, religion or sexual orientation. We stand in solidarity with the Black, Indigenous, and People of Color (BIPOC) members of our community. We recognize that Broadway has not always been equitable and inclusive, and must contend with the harm that those shortcomings have caused. We strive to make space for guests to face our imperfect pasts, share the present, and collectively envision our future.
Who is curating the accuracy of the Museum?
The team of expert curators for The Museum of Broadway is headed by Ben West (Resident Historian and Timeline Walls Curator) and also includes Jennifer Ashley Tepper (Curator, Historical Buildings), John Kenrick (Curator, Game Changer History), Faye Armon-Troncoso (Set Decorator & Props Supervisor, Making of a Broadway Show), Lisa Zinni (Costume & Props Curator), and Michael McDonald (Historical Assets Manager). The whole process has been very collaborative with wonderful partners including New York Public Library, Museum of the City of New York, the Library of Congress, Broadway Cares/Equity Fights AIDS, Playbill, The Shubert Organization, Concord Theatricals and the Al Hirschfeld Foundation.
What are you selling in the gift shop?
Merchandise will range from Broadway-branded apparel to current show merchandise; original set models and sketches to Hirschfeld prints; upcycled materials from past shows and exclusive merchandise designed by our artists.
How did the Museum come about and why is there not a Broadway museum already?
Broadway is the #2 reason tourists come to NYC (after shopping). It is an international brand, and a tentpole of American culture, yet there has never been a museum or place to honor it properly. Founders Julie Boardman and Diane Nicoletti wanted to change that. Boardman is a Tony Award winning Broadway producer, and also runs an event staffing agency (Boardman Productions), through which she has worked on hundreds of promotional brand activations. She went to her favorite client & longtime friend, Diane Nicoletti, with that conundrum: “Why is there not a Broadway museum? And if there was one, how would we make it fun & contemporary?” The answer is to make it a hybrid experience. What you’d *expect* a museum to be and what it *could* be. A historical, educational museum blended with the new concept of a “museum.”
I have things I want to donate to the Museum!
If you have artifacts that you feel like the Museum would be interested in displaying for a special exhibit or within the main exhibits, please contact us at firstname.lastname@example.org with a description of the artifacts and photos.
Do you have special group rates?
Yes, for groups of 10 or more. Please connect with us at email@example.com for details.
Can I host a private event at the Museum?
Yes. The Museum can host private tours, events, and more! Contact us at firstname.lastname@example.org for details.
Are you hiring?
If you would like to be considered, please contact email@example.com.